What we have to offer?

Set-up: We assist you in setting up the entire outlet. This includes acquiring the equipment, refurbishing the interiors, maintaining brand identity and the initial marketing and launch of the outlet.

Initial operations: We assist you soon after the launch of the outlet to make certain that you do not face any operational difficulties. An experienced field manager from Head Office is appointed to supervise the staff and the product preparation methods in the outlet. We also provide you with any required technical or marketing support. Our aim is to hand you a efficiently running, hassle-free business.

Staff training: A dedicated training centre has been set up by Head Office to provide food hygiene and customer relations training to all staff members, equipping them to adhere to the quality and service standards, set by Dixy.

Quality control: We are committed to maintaining premium quality standards for all our products and services. Benchmarked product quality and services are maintained through regular quality tests, hygiene tests and mask test, where a third party employed by Head Office poses as a customer, without the knowledge of counter staff, to ensure customer service and relationship management.

Application Getting Started Guide